Privacy Policy
Effective date:
June, 2024
Last Updated:
July 10, 2025
Hemispheres Service & Support Ltd. (“Hemi”, “we”, “our”, or “us”) cares about your privacy.
Thank you for taking the time to read our privacy policy (“Privacy Policy”). This Privacy Policy covers all personal data processed by Hemi’s website (https://hemi.xyz), portal site (https://app.hemi.xyz) and our services (“Services”) provided through any of our sites or apps.
If our privacy practices for certain services differ from those explained in this Privacy Policy, we will let you know at the time we ask for or collect your information.
It is our policy to comply with all applicable privacy and data protection laws, including the California Consumer Privacy Act of 2018 (“CCPA”), and the General Data Protection Regulation, Regulation (EU) No. 2016/679 of 27 April 2016 (“GDPR”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.
1. Data Controller
Hemi is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the Contact Us section below.
2. What Data We Collect About You
Personal data means any information about an individual from which that person can be identified, directly or indirectly.
Information You Provide Us:
Personal Identification Data includes your first and last name, email address, billing address, home country, IAM key, wallet address, and IP address.
Contact Data includes your email address and phone number.
Financial Data includes payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Information We Collect Automatically:
We automatically collect certain information such as IP address, browser type, operating system, referring URLs, device identifiers, and usage information through cookies and similar technologies.
3. Reason for Processing Your Personal Data
We use your personal data to:
Provide and maintain our Services.
Improve, personalize, and expand our Services.
Understand and analyze how you use our Services.
Communicate with you, including for customer service and promotional purposes.
Detect, prevent and address technical issues or fraud.
Comply with legal obligations.
4. How We Collect Your Personal Data
We collect personal data through:
Direct interactions (e.g., when you provide information via forms).
Automated technologies (cookies, analytics tools).
Third parties (partners, payment processors, or public sources).
5. How We Use Your Personal Data
We use personal data for legitimate business purposes, including providing Services, communicating with users, ensuring security, and fulfilling legal or contractual obligations.
6. Disclosure of Your Personal Data
We may share your personal data with:
Service providers and business partners assisting in operating our Services.
Professional advisers (lawyers, accountants, auditors).
Authorities and regulators as required by law.
Other entities in connection with business transfers (merger, sale, or restructuring).
7. Cookies and Automatic Data Collection Technologies
We use cookies and similar technologies to recognize you, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. Children
Our Services are not directed to children under 18. We do not knowingly collect personal data from minors.
11. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Access to your personal data.
Correction of inaccurate data.
Deletion of your personal data.
Restriction or objection to processing.
Data portability.
Withdrawal of consent.
You may exercise these rights by contacting us.
12. International Transfers
We are an international company and may transfer your personal data to the United States or other jurisdictions with different privacy laws. We ensure adequate protection through appropriate safeguards such as standard contractual clauses.
13. Data Security
The security of your personal data is very important to us.
We use physical, electronic, and administrative safeguards designed to protect your data from loss, misuse, and unauthorized access.
We also require our partners and service providers to apply similar measures.
When you provide sensitive information (e.g., credit card data), we encrypt it using SSL technology.
However, no Internet transmission is 100% secure, and we cannot guarantee absolute security.
14. Changes to This Privacy Policy
Changes to this Privacy Policy will be posted on this site with information on any material changes. We reserve the right to update or modify this policy at any time without prior notice.
15. Contact Us
If you have any questions about this Privacy Policy or our use of your personal data, please contact us at:
Email: [email protected]
Address: Floor 4, Banco Popular Building, Road Town, Tortola VG1110, British Virgin Islands
Privacy Policy
Effective date:
June, 2024
Last Updated:
July 10, 2025
Hemispheres Service & Support Ltd. (“Hemi”, “we”, “our”, or “us”) cares about your privacy.
Thank you for taking the time to read our privacy policy (“Privacy Policy”). This Privacy Policy covers all personal data processed by Hemi’s website (https://hemi.xyz), portal site (https://app.hemi.xyz) and our services (“Services”) provided through any of our sites or apps.
If our privacy practices for certain services differ from those explained in this Privacy Policy, we will let you know at the time we ask for or collect your information.
It is our policy to comply with all applicable privacy and data protection laws, including the California Consumer Privacy Act of 2018 (“CCPA”), and the General Data Protection Regulation, Regulation (EU) No. 2016/679 of 27 April 2016 (“GDPR”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.
1. Data Controller
Hemi is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the Contact Us section below.
2. What Data We Collect About You
Personal data means any information about an individual from which that person can be identified, directly or indirectly.
Information You Provide Us:
Personal Identification Data includes your first and last name, email address, billing address, home country, IAM key, wallet address, and IP address.
Contact Data includes your email address and phone number.
Financial Data includes payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Information We Collect Automatically:
We automatically collect certain information such as IP address, browser type, operating system, referring URLs, device identifiers, and usage information through cookies and similar technologies.
3. Reason for Processing Your Personal Data
We use your personal data to:
Provide and maintain our Services.
Improve, personalize, and expand our Services.
Understand and analyze how you use our Services.
Communicate with you, including for customer service and promotional purposes.
Detect, prevent and address technical issues or fraud.
Comply with legal obligations.
4. How We Collect Your Personal Data
We collect personal data through:
Direct interactions (e.g., when you provide information via forms).
Automated technologies (cookies, analytics tools).
Third parties (partners, payment processors, or public sources).
5. How We Use Your Personal Data
We use personal data for legitimate business purposes, including providing Services, communicating with users, ensuring security, and fulfilling legal or contractual obligations.
6. Disclosure of Your Personal Data
We may share your personal data with:
Service providers and business partners assisting in operating our Services.
Professional advisers (lawyers, accountants, auditors).
Authorities and regulators as required by law.
Other entities in connection with business transfers (merger, sale, or restructuring).
7. Cookies and Automatic Data Collection Technologies
We use cookies and similar technologies to recognize you, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. Children
Our Services are not directed to children under 18. We do not knowingly collect personal data from minors.
11. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Access to your personal data.
Correction of inaccurate data.
Deletion of your personal data.
Restriction or objection to processing.
Data portability.
Withdrawal of consent.
You may exercise these rights by contacting us.
12. International Transfers
We are an international company and may transfer your personal data to the United States or other jurisdictions with different privacy laws. We ensure adequate protection through appropriate safeguards such as standard contractual clauses.
13. Data Security
The security of your personal data is very important to us.
We use physical, electronic, and administrative safeguards designed to protect your data from loss, misuse, and unauthorized access.
We also require our partners and service providers to apply similar measures.
When you provide sensitive information (e.g., credit card data), we encrypt it using SSL technology.
However, no Internet transmission is 100% secure, and we cannot guarantee absolute security.
14. Changes to This Privacy Policy
Changes to this Privacy Policy will be posted on this site with information on any material changes. We reserve the right to update or modify this policy at any time without prior notice.
15. Contact Us
If you have any questions about this Privacy Policy or our use of your personal data, please contact us at:
Email: [email protected]
Address: Floor 4, Banco Popular Building, Road Town, Tortola VG1110, British Virgin Islands
The unified Bitcoin economy layer
Digital assets involve risk. Yields are variable and not guaranteed. Incentives, when present, are disclosed separately and time-stamped. Past performance is not indicative of future results. Users should select security and finality settings appropriate to their risk tolerance.
© 2025 Hemispheres Foundation
The unified Bitcoin economy layer
Digital assets involve risk. Yields are variable and not guaranteed. Incentives, when present, are disclosed separately and time-stamped. Past performance is not indicative of future results. Users should select security and finality settings appropriate to their risk tolerance.
© 2025 Hemispheres Foundation
The unified Bitcoin economy layer
Digital assets involve risk. Yields are variable and not guaranteed. Incentives, when present, are disclosed separately and time-stamped. Past performance is not indicative of future results. Users should select security and finality settings appropriate to their risk tolerance.
© 2025 Hemispheres Foundation
The unified Bitcoin economy layer
Digital assets involve risk. Yields are variable and not guaranteed. Incentives, when present, are disclosed separately and time-stamped. Past performance is not indicative of future results. Users should select security and finality settings appropriate to their risk tolerance.
© 2025 Hemispheres Foundation
The unified Bitcoin economy layer
Digital assets involve risk. Yields are variable and not guaranteed. Incentives, when present, are disclosed separately and time-stamped. Past performance is not indicative of future results. Users should select security and finality settings appropriate to their risk tolerance.
© 2025 Hemispheres Foundation